Tuesday, November 15, 2011

Now report your complain through social media sites too

The customer of Standard Chartered Bank will have a unique option to report their complaints through social networking sites like Facebook and Twitter. At present customers can register their complaints through a phone call, e-mail, SMS or by filling up the complaint form.

The Executive Vice-President and Head of Technology and Strategic Transformation at Scope International Pvt Ltd. Ms Jaya Vaidhyanathan said “It could be good or bad we need to react immediately.” This company provides technology solutions to the bank all over the world.

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