Friday, May 23, 2008

Corporation Bank, a public sector bank, is going to open its ATM at Skanda Krupa Building, Ground Floor, Main Road, Subramanya on April 08, 2008. The ATM is to be inaugurated by Sri Sri Vidya Prasanna Thirtha Swamiji of Subramanya Mutt.

The guest of Honour for the occasion will be Sri T. Sham Bhatt, IAS, Commissioner, Hindu Religious & Charitable Endowment Department, Banglore and in charge of the function will be in the hands of Shri B. R. Bhat, General Manager of the bank.

The bank will be having 958 ATMs after the opening of this new ATM at Subramanya.

Thursday, May 22, 2008

ABN AMRO offers mobile payment facility through PayMate

Mobile banking is taking pace in India. Recently ABN AMRO Bank has tied up with PayMate, mobile-payments provider to provide its customers with mobile payments and ticketing services.

According to bank sources the existing customers of the bank’s mobile-banking service can sign up for the service, whereas new customers will automatically get registered for the service when they opt for mobile-banking services.

Through mobile payment service the users will be able to make utility bill-payments as well as book airline and movie-tickets through their mobile phones. Previously PayMate has a tie up with LIC and Corporation Bank to enable their customers to pay insurance premia via the mobile phone.

Ajay Adiseshann, managing director and founder, PayMate informed that company is having talks with SBI for tie up, to play a part in their mobile-banking offering.

Monday, May 19, 2008

From voice to wallet – paying through cellphone

Mobile phone is going to be more than mere being used for communication now it will serve as your ATM and credit card.

Basically wallet phone concept was introduced by the Japanese telecommunication major NTT-DoCoMo way back in 2004. The device has the features of a cell phone and credit card with the help of a multi-application built-in smart card. All the financial transactions involving ‘debt and credit’ cards can be operated wirelessly through your mobile.

The smart card uses the prepaid concept and can be charged for the payment from the store where a reader is installed.

In India, mobile wallet will have a combination of a smart card as well as the power of the SMS. So in the coming years, if you want to eat out, buy movie tickets, book a flight, shop, all you would need to do is send an SMS!

In 2005 Airtel launched a mobile wallet service and many more banks are following the line and partnering with mobile payment providers to offer the service. At present in India the payment players are mChek, Obopay and PayMate. Transaction is in encrypted text message format. You need to have a GPRS enabled phone, which has a JAVA based download able application platform and a credit or debit card account with one of the partner banks. The phone will have the details of the owner’s credit and the application will initiate a payment or transaction securely after PIN verification. The transaction will take place between the mobile phones and backend servers using GRPS thus eliminating security breaches.

The Reserve Bank of India is formulating the regulatory guidelines for mobile payments to ensure that the entire process is secure. The final draft is expected by June 2008.

Working of Mobile Wallets:

With mobile wallet you do not need to carry your heavy conventional wallet everywhere as all your card information will be stored in the phone. Only your mobile SIM card needs to be replaced with a software- enabled smart card from a service provider like mCheque. For instance, if you purchase a smart outfit from an outlet which is "MW equipped”, the retailer will use a special phone to send a message to your mobile indicating the amount you have to pay. On confirming your purchase with your unique four digit password, a confirmation SMS will be sent to you as well as the retailer and your purchase will become legitimate. You only pay for the SMS you send while validating the transaction. The entire process is secure and takes just about a minute. Above all, an item costing as low as fifty rupees can be yours with this technology.

Recently Bharti Airtel has tied-up with ICICI Bank and Visa Card, launched it’s mChq service in Delhi and Mumbai. Currently there are very few locations which accept this service as a mode of payment.

It is believed the mobile wallet will have to face the challenges of scalability, reliability, and cost to effectively cost to effectively monopolize the Indian market.

Wednesday, May 14, 2008

Banks auction old houses taken over from defaulters

Do you have any plans to buy a house at an affordable price then here is one new way.

Banks though less recognized option from a traditional source sell home loan defaulter’s property usually at a low price tag than market price. Experts say the public and private sector banks sell home-loan defaulters’ property usually at a price tag much lower than market price. According to banks estimation there are several hundred houses in the market for the taking.

Recently Ganguly, (name changed) has struck a good deal. She has bought a house at less than the market rate, auctioned by a nationalized bank which was taken over by the bank as a part of a loan recovery process. She said she has strike a `fair deal’ considering that the resale value of the property, after renovation and paying off over dues, was 25 per cent more than her total expenses.

Recently the property prices had soared making unaffordable for many home-buyers with this new option problem of buying a house of many people especially the middle class, can get solved.

“It is safer to buy an old house from a bank since they verify the title deeds before mortgaging the property,” says R. L. Auddy, Solicitor and Advocate, Sanderson and Morgans.

Commenting on this Abhijit Das, Regional Director, JLL Meghraj, said for the sale of old houses there is still no organized market (in India), but the numbers on sale will gradually increase as the real-estate market matures and because of price differentiation as compared to new houses. Moreover the sale of such property by banks can be a safe source, buyers should still do title research.

When bank has seized the property from a defaulter a valuation of the property is conducted through an independent chartered surveyor. “We generally compute two values — a market value and a distress sale value. The minimum bidding price or the reserve price is fixed at the distress price level.

According to D.M. Mishra, Senior Manager, Law and Recovery, Punjab National Bank however, in the auction, the price can go up to any extent depending upon the condition and location of the house.” But the prices are generally 10-20 per cent less as compared to ongoing market price.

“Distress selling causes the price to be on the lower side,” a United Bank official says. The condition of the house, however, should play an important role in evaluating the price, Rajiva, Chief Law Officer and General Manager, Allahabad Bank, says.

A property dealer advice people that they should calculate the maintenance and renovation costs over and above the price beforehand. “There are other expenses involved as well. Since the properties are sold on an ‘as is where is basis’, they involve some overdue payments pending with the municipality, tax department, in co-operative installments and even in electricity bills,” he says.

Not many people know about the auction of houses done by banks then how can people come to know when these houses are put on sale? As per the sources of the banks they periodically advertise in newspapers. “We have currently 200 houses and flats on sale in Kolkata,” Mishra of PNB says. A United Bank official says “residential houses sold through the Sarfaesi Act account for 30 per cent of the total default property, the rest being industrial assets. Of the total 3,800 NPAs where Sarfaesi has been enacted, there are currently 500-600 residential houses.”

The advocate, Auddy, stresses that one should counter check various technical and legal aspects on a personal basis before buying an old house. “Possession record in title is of utmost concern here. One should investigate the title from the documents and conduct necessary searches in registry offices, preferably for the past 30 years and in local courts, preferably for 13 years. One should also verify municipal records to find out whether tax is outstanding and whether names of past owners is mutated to ensure that possession of the property remains with the owner and the same is being delivered by the bank to the prospective buyer,” he advises.

Friday, May 9, 2008

Union Bank updates business process, plans separate credit verticals

The Union Bank of India is up dating its business process to bring it on fast pace and to achieve the number three position among public sector banks by the end of 2012. Working on the business process re-engineering proposal the bank will be starting separate credit verticals.

Sooner it will be having separate cell for corporate, small and medium enterprises (SMEs), retail (both resource and retail products) and agriculture credit.

"We have decided to have separate verticals for the corporate, SME, retail and agriculture credit for the overall business growth," said L M V Rao, general manager, Union Bank of India.

Rao told the press the bank has identified 21 branches of the bank for high-value corporate credit. These branches will be in contact directly with the head office for faster decision making and disbursal of credit.

Tuesday, May 6, 2008

‘Cash On Delivery’ option for online booking

Now people not having credit card can also book tickets online and this has become possible through Cash On Delivery (COD) option. In fact the credit card holders are incredulous of making the payment through a credit card for online booking. Several online portals are now coming up with the Cash On Delivery (COD) option. So like pizza, now you can also expect air tickets on your doorsteps and pay COD.

According to figures available through travel industry the online dispersal of travel industry is around 11 per cent, and most of the passengers do not trust the internet for booking air tickets via credit/debit card and like to pay in cash.

After the opening of this option they need not have to take the trouble of visiting their travel agent or the airline counter to pay the money and collect their tickets. Various online travel portals like Yatra and Clear My Trip have come up with the COD option.

Noel Swain, vice president (marketing), Clear My Trip (CMT) said, “We conducted a survey and found out that a small segment of travelers is not able to make online payments. Either they hesitate to use the net or do not have credit limits in case of booking international tickets or hotels.” He said CMT will be launching a COD option for international bookings in the month of June. According to CMT, about 3 to 5 per cent of the total online users prefer this option.

Thus, those using the portal can click on the COD option and get their tickets booked. A CMT agent will deliver them the tickets at their doorstep and collect cash from them. “This option is also available for those who do not have much credit limit and want to make partial payment in cash,” says Swain.

In fact Yatra has launched a similar service and it is available for both domestic and international bookings. The customer can just send an SMS to 2622 and a customer executive will call to take the details. The ticket will be delivered to him by an agent wherever he is and he can pay in cash to the executive. “The customer can call us and verify the identity of the agent to wade away fears of being duped,” says an official from Yatra.

Yatra is giving COD facility for both air tickets and online bookings. It has also started a scheme whereby the passenger will be reimbursed Rs200 in case of flight delays over 20 minutes.

Criminals find inventive ways of frauds

In the recent time two different types of credit card frauds have come into limelight. In one of the frauds, a South Mumbai resident who was on a social visit to Ahmedabad received a sms alert on his mobile sent by the bank which stated that the available credit limit on his card was lower than his purchase value.

A transaction for Rs 62,000 (1,500 US dollars) has been done on ‘his’ card in Angkor Vat (Cambodia), and the he had never in life had visited there and he has never given his card to anybody.

The Barclays Bank, the card issuing bank after pressure and the case appearing in the news, agreed to reverse the transaction, but that too only after it appeared in the press the bank was forced to do something about the matter. Till then, the bank had was not paying attention to the complaints of the customer and had been bounced from one executive to another, at the new fangled call centers with their polite, monotonous, robotic answers.

It is being considered that the card in question had been duplicated and the computer only recognized the ‘card number’, which seemed to be the same as the one on the original owner’s card.

Some time back, a city resident was charged for buying a card-duplicating machine through internet. The gang then got in a friendship with a waiter in a Juhu hotel, who would swipe credit cards on this machine. Then the data was downloaded on to a computer, the owner’s details obtained and fraudulent cards obtained to make transactions. In card fraud phraseology this is known as Counterfeit Card Fraud or skimming. In this case, the city police was able to take an action and caught the fraudsters.

On doing a search on google it has been discovered that the credit and debit card frauds seem to rise every year. Cyber-savvy criminals are getting innovative and are finding new ways to duplicate cards.

Amongst Internet frauds (the classic one is the e-mail fraud, where e-mails appear usually from Nigeria asking people to reveal their bank details and send money) and mobile phone crimes, calls made from duplicated SIM cards and cell phones used in terrorism, including those used to detonate bombs, criminals have shown that they can easily keep up, outdo and use evolving technology. These frauds are not innovation of empty minds but a tech-savvy one that can be the devil’s workshop. It makes one desire for a world, where the telephone was a great instrument with its receiver trailing on a wire; the ‘net’ is something linked with fishing and plastic meant plastic buckets in bathrooms and plastic smiles at swish parties, no plastic money. The age of innocence may not have been spotless, but it is less complicated than the age of convenience.